Long Island Addiction Treatment - Nassau County
Online Intake
Integrity Treatment Partners logo - Long Island outpatient drug and alcohol rehab | Integrity Treatment Partners
IntegrityTreatment Partners

Front Desk Administrator

Full-TimeDay Time / EveningBaldwin, NYIn Person
Apply NowBack to Jobs

About the Role

We are seeking a dedicated and professional in-person Front Desk Administrator to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. We encourage candidates who are passionate about providing outstanding service and who thrive in a dynamic work environment to apply for this exciting opportunity.

At our Baldwin, NY location•Full-Time•Hours: Day Time / Evening•Availability: In Person

Shifts Available

We have multiple shift options available for this position. Choose the schedule that works best for you.

Morning Shift

9:00 AM - 4:00 PM

Monday - Friday

Evening Shift

3:00 PM - 9:00 PM

Monday - Friday

Note: All shifts require rotating Saturdays (9:00 AM - 2:30 PM). Hourly compensation includes 2 hours of overtime on weeks you work Saturdays.

Responsibilities

  • Greet and welcome guests in a friendly and professional manner.
  • Manage incoming calls using office phone systems, directing calls to appropriate personnel as needed.
  • Schedule appointments and maintain an organized calendar for the office.
  • Provide excellent customer support by addressing inquiries and resolving issues promptly.
  • Perform administrative tasks such as filing, data entry, and maintaining office supplies.
  • Ensure the front desk area is clean, organized, and welcoming at all times.
  • Assist with patient check-in/check-out processes, acting as a medical receptionist when necessary.
  • Collaborate with other team members to ensure smooth office operations.

Qualifications

  • Previous experience in a front desk or receptionist role in a healthcare setting is preferred.
  • Proficiency in office management practices and administrative procedures.
  • Strong time management skills with the ability to prioritize tasks effectively.
  • Excellent computer literacy, including familiarity with Microsoft Office Suite and Excel spreadsheets.
  • Experience with customer support or client-facing roles is highly valued.
  • Knowledge of medical receptionist duties, EHR, and insurance processes.
  • Admin/Receptionist Healthcare experience: 2 years preferred.

Benefits

  • Competitive hourly pay ($25 - $30/hour).
  • Health Insurance Available (Aetna PPO).
  • Delta Dental coverage.
  • Vision insurance.
  • 401(k) retirement plan (coming mid-2025).
  • Paid Time Off (PTO).
  • Holiday Pay.
  • Overtime compensation (2 hours on weeks with Saturday shifts).
  • Supportive, collaborative team environment.
  • Fair chance employer – people with a criminal record are encouraged to apply.